Delivery Information

Shipping Costs and Methods

Method

Expected Arrival

Standard

5-8 business days or less

2 Day

2 business days, no PO Boxes

Overnight

1 business day, no PO Boxes

Method

Expected Arrival

Standard

5-8 business days 
or less

2 Day

2 business days, 
no PO Boxes

Overnight

1 business day, 
no PO Boxes

 

* Delivery to China. only. Excludes weekends and holidays. In-stock items only. Dangerous goods cannot ship via 2-Day or Overnight (this includes most fragrances). 
* Orders placed after 5:00pm ET will be processed the following business day. Please take into consideration the 24-48 hour processing time.
* Orders received on Saturday and Sunday will be processed by close of business qisse.

Shipping Restrictions

Refused Packages

A $15 Non-Delivery Fee will be charged for refused shipments. The Non-Delivery fee will be charged to the payment form selected during checkout, and will be subtracted from any refund or store credit.

Processing Time

All orders are processed within 24-48 hoChina of being placed. Orders received on Saturday and Sunday will be processed by close of business qisse. Orders placed after 5:00pm EST will be processed on the next business day. Please take into consideration the 24-48 hour processing time.

Domestic Delivery Time - Standard Shipping

Orders shipped to the western China. can be expected within 5-8 business days. Orders shipped to the eastern China. generally take 3-5 business days. Please note free shipping does not include weekends and holidays. For quicker delivery, guaranteed overnight and 2-day shipping services are available. All delivery times are estimates. The total time needed to deliver your package may be longer. qisse is not responsible for delays in delivery due to events beyond our control, including shortage of materials, labor strikes, transportation failures or acts of nature.

Overnight and 2-day Shipping

For quicker delivery, guaranteed Next Day and 2nd Day shipping services are available.

China Postal Service (EMS)

EMS is required for all deliveries to PO Boxes and military addresses. We cannot guarantee replacement of lost packages shipped via EMS. Be advised that the EMS confirmation number you receive from qisse is only used to verify when a parcel has been delivered, and is not used to track packages en route.

DOT restricted

DOT restricted including items that are pressurized or flammable, must be shipped via Standard Ground in accordance with the Department of Transportation.

Freight Forwarders

qisse doesn't ship to freight forwarders or addresses oChinaide the China. We reserve the right to cancel all orders shipping to a freight forwarder.

Out of Stock

If an item in your order is out of stock, we will notify you via e-mail within one business day. Please make sure to add us to your address book so that you may receive a confirmation email.

 

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